Communication Map

Basic Approach

The Maruha Nichiro Group is closely involved not only with customers who buy products, but many stakeholders including employees, suppliers, nearby residents, shareholders and investors, along with the global environment.

It is essential to build trustful relationships with stakeholders in order to continually improve corporate value. Therefore, we create opportunities to provide information about the Group and listen to stakeholders' expectations and opinions through various forms of communication.

We actively use the feedback we receive to promote the sustainability of the Group.

Communication Map

Stakeholders Main Objectives Main Point of Contact Communication Methods
Customers Supply safe and secure foods Quality Assurance Department Website
Promote consumer-oriented management Consumer Relations Center Advertisements and PR Materials
Promote lifelong health plan Marketing Departments
Central Research Institute
Corporate Events
Shareholders and Investors Proper information disclosure Investor Relations & Public Relations Department Results Announcements
General Shareholders' Meeting
Report Documents (shareholder communications, reports)
Business Partners Practice sustainable procurement Corporate Planning Department Website
Employees Provide growth opportunities Personnel Department Intranet
Promote diversity and work practice reform Personnel Department Internal Training
Promote safe and ideal working conditions Personnel Department Communication training (NAVI)
Promote a proactive approach to human rights Personnel Department Internal Training
Promote healthy management Personnel Department Internal Seminar
Communities and Society Coexist with regional communities in mutual prosperity Corporate Planning Department Website
Maruha Nichiro Group Companies Participation in Regional Events